MANAGEMENT. All information can be accessed in real-time (instantaneously), especially field data obtained from agency inspections. In addition, the managers can confirm the closing of each case to ensure that the work is closely supervised.
On Computer
ADMINISTRATION. Admin staff can make changes to important information such as job details, additional information, system users, and other information as well as printing all the reports. The latest version also includes the Complaint Management System.
On Mobile
OPERATION. The field operators collect field data such as inspection results, taking photos of defects both before and after the job is done. Improve the overall quality using the mobile app while collecting the complaints made through the system.